Terms of Service

Welcome to Ghibli Al Inc.! This website is operated by Ghibli Al Inc. (hereinafter referred to as “we,” “the Company,” or “Ghibli Al”) and is primarily intended for consumers in the United States, offering hair clips, headbands, and other related hair accessories.

By accessing this website, browsing our products, or making a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to any part of these terms, please discontinue your use of this website and its related services.

  1. Company Information and Scope of Services

Ghibli Al Inc. is a retail business providing hair accessories to the U.S. market.

Our primary product offerings include:

  • Hair Clips: Designed for securing, styling, and decorating hair for everyday use.
  • Headbands: Suitable for daily wear, hair management, and styling.
  • Other Hair Accessories: A selection of items as displayed on the website.
    We are committed to providing clear product information, a convenient shopping experience, and reliable customer support.
  1. Intellectual Property and Ownership

This website and its associated content are protected by applicable intellectual property laws.

Unless otherwise expressly stated, all intellectual property rights and related interests in the following belong to Ghibli Al Inc. or its authorized licensors:

  • Website names, brand names, and brand logos.
  • Website page designs, layouts, and visual elements.
  • Product introductions, descriptions, and original written content.
  • Product images, promotional imagery, and original photographic material.
  • Website graphics, icons, and other original content.
  • Software, code, and related digital materials used on the website.
    Clarification of Ownership:

Ghibli Al Inc. retains all intellectual property rights and related interests in the items mentioned above that are owned by or legally licensed to the Company. When a customer purchases physical goods—such as hair clips or headbands—they acquire legal ownership of the specific items purchased; however, this does not grant the customer any ownership of, or a license for the commercial use of, product images, brand logos, website content, or any other intellectual property. No individual or organization may copy, reproduce, modify, distribute, sell, use for commercial purposes, or otherwise infringe upon the intellectual property rights owned by Ghibli Al inc. without our prior written consent.

  1. Product Information and Display
    We strive to ensure that the information regarding hair clips, headbands, and other products displayed on our website is accurate and complete.

Product pages may include:

  • Product names and descriptions.
  • Product images and visual representations.
  • Specifications, dimensions, and material information.
  • Pricing and purchasing options.
    Please note that due to differences in display devices, screen settings, and lighting conditions during photography, the actual color of a product may vary slightly from what is shown on the website.

Should we discover any errors in product information, we reserve the right to correct such information to the extent permitted by applicable law.

  1. Orders and Terms of Purchase
    Customers may select products and submit orders through this website.

When placing an order, customers must ensure that all provided information is true, accurate, and complete, including:

  • Recipient’s name.
  • A valid email address.
  • A correct shipping address.
  • Necessary contact information.
  • Order and payment-related details.
    Once an order is submitted, we will review and process it based on the information provided.

In the event of errors in product information, insufficient inventory, unsuccessful payment, or suspected fraudulent activity, we reserve the right to suspend or cancel the order—to the extent permitted by applicable law—and will notify the customer accordingly.

  1. Payment Terms
    Ghibli Al inc. collects payments for products through the payment channels provided on the website.

We utilize Stripe as a third-party payment processor to facilitate customer payments and transaction verification.

The website may support the following payment methods (please refer to the options displayed at checkout):

  • Visa
  • Mastercard
  • American Express
  • Other applicable electronic payment methods
    Customers must ensure that the payment method used is legal, valid, and that they are authorized to use it.
    Payment Security
    Customer payment information is processed by Stripe in accordance with its applicable security standards and privacy policy.

We will never ask customers to provide bank card PINs or other sensitive payment credentials that are not required for the transaction.

6. Billing Terms and One-Time Purchase Policy
Hair clips, headbands, and other related products sold on the Ghibli Al Inc. website are offered as one-time purchases.

Billing rules are as follows:
Customers shall pay the amount indicated on the order page, based on the product price and any applicable charges.
Each order constitutes an independent, one-time transaction.
Payment for an order does not trigger any subsequent recurring charges.
Completing a purchase does not automatically enroll the customer in a subscription service or membership plan.
Any subsequent purchase by a customer will be treated as a new, independent transaction.
All refunds will be processed in accordance with the applicable refund policy and relevant laws.

Before completing payment, customers should carefully verify the product quantity, price, shipping information, and the final order total.

  1. Shipping and Order Fulfillment
    We are responsible for processing, packaging, and arranging the shipment of products purchased by customers.

Products will be shipped to the valid shipping address provided by the customer.

Order processing times, estimated delivery times, shipment tracking, and other delivery-related details are governed by the Shipping Policy published on our website.

Should a customer encounter any issues with the delivery of an order, please contact us using the contact information provided on the website.

  1. Returns and Refunds
    Ghibli Al Inc. values ​​the customer shopping experience and handles return and refund requests in compliance with applicable laws and our published Return & Refund Policy.

Customers requesting a return or refund must provide the necessary order information to facilitate verification and processing.

Specific return timeframes, eligibility conditions, responsibility for return shipping costs, and refund processing timelines are governed by the Return & Refund Policy published on our website.

Nothing in these terms limits or excludes any statutory rights granted to consumers under applicable law.

  1. Acceptable Use
    When accessing and using this website, customers must comply with all applicable laws and regulations, and respect the legal rights and interests of Ghibli Al Inc. and other users.

Permitted activities include:

  • Browsing the website and viewing product information. – Purchase hair clips, headbands, and other products offered on the website.
  • Inquire about orders, payments, and shipping.
  • Provide product feedback and suggestions, within the scope of the law.
  • Utilize the standard shopping and customer service features provided by the website.
  1. Prohibited Conduct and Consequences of Violations
    Customers shall not use this website to engage in the following activities:
    Conducting transactions using a false identity, a false address, or an unauthorized payment method.
    Engaging in fraud, theft, or other illegal activities via the website.
    Gaining unauthorized access to the website’s backend, servers, or other protected systems.
    Uploading or distributing viruses, malware, or any other content that may compromise the security of the website.
    Using automated programs to maliciously scrape website data or interfere with normal operations.
    Unauthorized copying, distribution, sale, or commercial use of the website’s intellectual property.
    Using the website to infringe upon the legal rights and interests of others.

Damaging the company’s interests through fraudulent orders, malicious refund requests, or other improper means.
Measures for Handling Violations:

If a customer violates the above provisions, we may—depending on the nature and severity of the violation and within the limits permitted by applicable law—take the following actions:

  • Suspend or restrict the relevant account and access to the website.
  • Refuse to process abnormal orders that present a reasonable level of risk.
  • Cancel orders involving fraud or illegal activity.
  • Retain relevant transaction records and evidence.
  • Report suspected illegal activities to the relevant payment institutions or law enforcement authorities.
  • Seek legal recourse for losses caused by such violations.
    In taking these measures, we will comply with applicable laws and consumer protection requirements.
  1. Disclaimer and Limitation of Liability
    Ghibli Al Inc. will take reasonable measures to maintain the proper operation of the website and strives to ensure the accuracy of product information.

However, to the maximum extent permitted by applicable law:

  • We shall not be held liable—beyond the scope permitted by law—for service interruptions caused by force majeure, natural disasters, network outages, or failures of third-party services.
  • Regarding delivery issues arising from a customer providing incorrect shipping information, we shall bear responsibility only to the extent permitted by applicable law. – We shall not be held liable for any losses resulting from a customer’s improper use of our products, except as otherwise required by law.
  • We assume no unreasonable liability for the independent operations of unauthorized third-party websites, external links, or third-party services.
    Nothing in these terms shall exclude or limit any liability that cannot be excluded or limited under applicable law, including consumer rights, liability for fraud, or liability for personal injury.

To the extent permitted by law, our liability for any indirect, incidental, or special losses arising from the use of this website shall be reasonably limited in accordance with the law.

  1. Dispute Resolution
    In the event of a dispute between a customer and Ghibli Al Inc. regarding an order, payment, product, or service, we recommend that both parties first seek an amicable resolution through consultation.

Customers may contact our customer service team via email or telephone, providing the relevant order details and a description of the dispute.

If the parties are unable to reach an agreement through consultation, they may initiate legal proceedings in a court of competent jurisdiction in accordance with applicable law, or pursue other dispute resolution procedures recognized by law.

These terms do not affect any rights to initiate legal action or other statutory remedies that consumers may possess under applicable law.