Ghibli Al Inc. (hereinafter referred to as “we,” “us,” or “the Company”) places great importance on the personal information and privacy security of our customers. This Privacy Policy applies to all users who browse our website or purchase hair clips, headbands, and other related hair accessories.
This policy outlines how we collect, use, store, protect, and share your personal information, as well as how you may manage your own personal data. We operate in the United States, and this Privacy Policy is formulated in accordance with applicable U.S. federal and state privacy laws.
- Information We Collect
When you visit our website, register an account, place an order, or contact us, we may collect the following information:
Personally Identifiable Information
- Name
- Email address
- Contact phone number
- Shipping and billing addresses
Order and Transaction Information - Details of hair clips, headbands, and other products purchased
- Order numbers and transaction records
- Payment status and order processing information
Device and Browsing Information - IP address
- Browser type and device information
- Pages visited and records of actions taken on the website
- Information collected via cookies and similar technologies
- How We Use Personal Information
We collect information primarily for the following purposes:
- To process, confirm, and manage customer orders.
- To arrange for the fulfillment and delivery of hair clips, headbands, and other products.
- To provide order confirmations, shipping notifications, and after-sales support.
- To respond to customer inquiries and address customer feedback.
- To improve website functionality, product information, and the overall shopping experience.
- To maintain website security and prevent fraud or unauthorized transactions.
- To comply with applicable laws, regulations, and regulatory requirements.
We will not use the personal information we collect for purposes inconsistent with this policy.
- Payment Information and Security
Ghibli Al Inc. utilizes a third-party payment processor, Stripe, to handle payments made on our website.
When a customer proceeds to checkout, payment information is processed by Stripe in accordance with its own privacy policy and security standards. We do not store full credit/debit card numbers or card security codes (CVV/CVC). Stripe may collect and process necessary transaction information to facilitate payments, verify transactions, and monitor for suspicious or anomalous activity.
Customers are not required to register for a Stripe account to complete payments using the payment methods available on the website.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Remember customer shopping preferences.
- Maintain the shopping cart and core website functionality.
- Analyze website traffic and usage trends.
- Improve website performance and user experience.
- Support essential website security features.
Third-party service providers (including Stripe) may also use third-party cookies or similar technologies as required for the provision of their services.
Customers may manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect the proper functioning of some website features.
- Sharing of Personal Information
Where necessary, we may share limited personal information with the following third parties:
Payment Service Providers: Stripe, for the purposes of payment processing, transaction verification, and payment security management.
Logistics Service Providers: For order fulfillment, shipment tracking, and delivery services.
Technical Service Providers: For website hosting, maintenance, data security, and technical support.
Legal and Regulatory Authorities: We may disclose information as required by law, in connection with judicial proceedings, or in response to lawful regulatory requests.
We do not sell customers’ personal information for monetary gain.
- Retention and Protection of Personal Information
We implement reasonable technical, administrative, and organizational measures to protect customers’ personal information against unauthorized access, disclosure, alteration, or loss.
We retain personal information only for as long as is reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and protect our legitimate interests.
When such information is no longer required, we will delete or anonymize it in accordance with applicable laws and our internal data management policies.
- Your Privacy Rights
Under applicable U.S. federal and state privacy laws, you may have the following rights:
- Right of Access: The right to request information regarding the personal data we have collected.
- Right to Correction: The right to request the correction of inaccurate or incomplete personal information.
- Right to Deletion: The right to request the deletion of personal information, subject to applicable legal requirements. – Right to Obtain a Copy of Data: The right to request a copy of your personal information, where applicable.
- Right to Opt-Out: The right to opt out of the sale or sharing of certain personal information, or from targeted advertising, as provided for under applicable law.
- Right to Non-Discrimination: The right not to be subjected to unlawful discriminatory treatment for exercising your privacy rights under applicable law.
To exercise any of the above rights, please contact us using the contact information provided in this policy. We may need to verify your identity before processing your request.
- Children’s Privacy
Our website and products are primarily intended for general consumers; we do not knowingly collect personal information from children under the age of 13.
If we discover that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to address such information in accordance with applicable law.
- Links to Third-Party Websites
Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies and data processing practices.
Ghibli Al Inc. is not responsible for the privacy practices or the content of such third-party websites. We encourage users to review the privacy policies of any third-party services before using them.
- Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, or applicable laws and regulations.
Any updated policy will be posted on this website, along with its effective date. We encourage users to check this page periodically to stay informed about our latest privacy practices.